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Security & trust

Audit-ready by default.

We treat your patients' data the way we'd want ours treated. The frameworks, the audits, and the paperwork — all signed and ready before you ask.

Compliance frameworks

Where we're audited and certified.

Reports and attestations are available to prospects and customers under NDA via the trust center.

HIPAA
Administrative, physical, and technical safeguards across the platform. BAA included.
GDPR
EU data residency, right-to-erasure, data portability, and DPA on request.
21 CFR Part 11
Validated electronic records and signatures, with full audit trails.
SOC 2 Type II
Independently audited annually by Schellman across the trust services criteria.
ISO 27001
Information-security management aligned to ISO 27001 controls.
NIST 800-53
Mapped to NIST controls for moderate-impact federal workloads.
Engineering practices

What's actually inside the platform.

Encryption everywhere

AES-256 at rest, TLS 1.3 in transit. Per-tenant keys on Enterprise.

Identity & SSO

SAML and OIDC with major providers; SCIM provisioning for Enterprise.

Granular RBAC

Role and resource-level permissions with audit-friendly assignments.

Audit trails

Every read, write, and consent — searchable, filterable, and exportable.

Anomaly alerts

Sign-in, export, and bulk-action anomalies surfaced to admins in real time.

Isolation

Logical isolation per tenant with optional dedicated database per Enterprise tenant.

Data residency

US, EU, or your own cloud. Cross-region replication available.

Monitoring & SLA

24/7 monitoring with paging on any production-impacting event. 99.99% target.

Vulnerability mgmt

Continuous scanning, dependency tracking, and quarterly third-party pentests.

Programs & paperwork

The things procurement asks for.

BAA & DPA

Signed at onboarding for any plan handling PHI or EU data subjects.

Vendor due diligence

Subprocessor list, security questionnaires, and SOC 2 reports available under NDA.

Incident response

24-hour notification, postmortems within 5 business days for severity-1 events.

Legal

Agreements and policies.

Privacy policy

What we collect, why, how long we keep it, and the rights you have over it. We minimize data on purpose — most analytics never leave your tenant.

Terms of service

The contract between you and Oncominder, written by humans for humans. Plain-language summaries included.

Business Associate Agreement (BAA)

Signed at onboarding for any plan that handles PHI. We update it when HIPAA changes — you don't have to chase us.

Data Processing Agreement (DPA)

Signed for any tenant with EU data subjects, with our subprocessor list and Standard Contractual Clauses attached.

Need our SOC 2 report?

Sign a one-page NDA and we'll send the latest report, pentest summary, and subprocessor list in a single zip.

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